I might cut DirectTV.

Posted: January 16, 2017 in Uncategorized
Tags: , , , , , , , , , , , , , , , , , , , , ,

I don’t know what to think

    Hey there. I hope you guys are having a great night. I wish I was watching the game tonight, but that isn’t happening. Instead, I am spending the night watching YouTube videos. You might be wondering why, since I am a huge fan of the NFL. Let me tell you why. It will only take a few seconds.

This has been an ongoing problem for a few days. We have been having the same problem, but it has gotten worse. See a few days ago Ariel and I were watching a T.V. show. Then as the show was getting good, the picture pixeled out. The screen froze for a few seconds before breaking back into the show. I thought that the receiver was just glitching out due to the weather. We went on with our lives, but then tonight we were watching the game. The game would freeze every ten seconds, which ruined the Cowboys loss for me. I knew I had to get this fixed, because I want to watch the upcoming games.

I am the type of guy that will go to YouTube for everything. YouTube is the best thing since meth. They have a video for everything, so I knew it could help me. I went on and found a video that was very helpful. The video told me to disconnect the hdmi cord from the back. The connection was supposedly corrupted and needed to be reset. I disconnected the cord and waited. But when I plugged it back in the problem was still there. At this point, I was done with trying to figure it out, so I called the technician.

If I can say anything about DIRECTV it is that their wait time is amazing. I only waited two minutes on hold before I got redirected. This is impressive next to what I use to wait with Comcast. When the woman came on the phone, she was a sweety. She was really sweet and wanted to help me. After a few minutes of trying to diagnose the problem, this woman had hit her limits. She was unable to help any further. This is when she sent me to the next person in line. That person was a little more irritating. She only cared about me paying for the service, instead of trying to get me help. She told me all the prices of the service, yet never asked me to do anything. She was quick to schedule an appointment that would cost me over $100. I told this woman that I wasn’t going to pay this because its not my fault that their equipment was bad. She then told me that it was that or I could sign up for a monthly protection program. Being done with this fight, I agreed to the protection program. The woman told me the time of the meeting, which happens to be on the day that I have to work. Now, I have to find a way to miss that day so I can be here with the technician. I am thinking about shutting my service off..

Am I overreacting?

Should I just let this go? I don’t feel like I should have to pay for a receiver because their equipment is crap. They should realize that the equipment is out-of-date and should replace it without question or another bill. I know that everything cost, but when I have done nothing to break their equipment, why should I have to pay? Someone please bring light to my selfishness.

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Impromtdude @ Facebook.com/impromtdude

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